Overview

The Medical Assistant will support the clinical team by performing a variety of administrative and technical tasks related to employee medical evaluations, drug and alcohol testing, and onboarding procedures. This role ensures compliance with regulatory standards and company protocols while maintaining a high level of professionalism and confidentiality.

Responsibilities

*The following are intended as general illustrations of the work in this job class and are not all-inclusive for this position.

• Prepare and manage physical and authorization forms using GoFormz and secure medical systems
• Conduct vision screening (including horizontal, color, and depth perception tests)
• Administer and document alcohol testing (Breath Alcohol Testing and Silva)
• Perform urine drug screening and oral fluid instant drug screening following chain of custody protocols
• Record vital signs including height, weight, blood pressure, pulse, and respiratory rate
• Assist Core providers by transferring physical forms and preparing patients for examinations
• Log and track all test results in spreadsheets and internal systems (e.g. CMTS)
• Scan, email, and index medical documentation to appropriate personnel and systems
• Maintain cleanliness and stock of testing areas and supplies throughout the day
• Communicate with recruiters, processors, and external labs as needed
• Follow up on exams placed on hold or with non-negative results and notify appropriate teams
• Calibrate and secure testing equipment monthly and at the end of each day

  Qualifications

• High school diploma or equivalent required; medical assistant certification preferred
• Previous experience in occupational health, drug testing, or clinical support role is a plus
• Strong attention to detail and ability to follow strict protocols
• Excellent communication, interpersonal and organizational skills
• Proficient with digital tools such as GoFormz, Microsoft Teams and email
• Ability to handle confidential information with discretion
• Comfortable working in a fast-paced, team-oriented environment.
• Bilingual preferred

Physical

• Occasionally required to lift up to 25 pounds
• Regularly required to talk or hear
• Frequently required to walk, sit, and reach with hands and arms
• Subject to repetitive use of hands/arms
• Occasionally required to stand, stoop, kneel, crouch, bend, use hands and fingers to handle and feel
• Vision requirements include close vision, distance vision, and the ability to adjust focus
• Must have the ability to alternate between prolonged periods of walking, standing, and sitting throughout the workday as required by clinical workflow 

Mental

• Must have the ability to direct others and communicate effectively with other management/ supervision
• Talking and reading & writing comprehension is necessary for giving and receiving directions to perform work and/or safety policy
• Ability to use math/complete calculations
• Must be able to concentrate amid distractions and remember details
• Ability to use computer, keyboard, telephone and other office devices