Overview

The Human Resources Generalist performs a broad range of human resources responsibilities supporting all employees across the organization, with primary focus in employee relations, employment compliance, HR reporting and analytics, and policy and program administration.

Responsibilities

*The following are intended as general illustrations of the work in this job class and are not all-inclusive for this position.

• Serve as a resource to receive, review, and address employee concerns and complaints, assisting in the investigation and resolution of routine to moderately complex employee relations issues involving both field and office employees
• Document employee relations matters and maintain accurate records of investigations, disciplinary actions, and resolutions
• Provide guidance to supervisors and managers regarding HR policies, employee relations practices, coaching conversations, disciplinary actions, and terminations
• Monitor disciplinary actions and separations to ensure consistency and compliance with company policy
• Ensure employment practices comply with applicable federal, state, and local labor laws and regulations
• Assist in response to HR-related audits (internal and external), subpoenas, and regulatory inquiries for employment records
• Maintain confidentiality and security of employee information and personnel records
• Track and analyze employee relations activity, turnover trends, and exit interview data to identify themes and opportunities for improvement
• Prepare periodic HR reports and summaries for HR leadership and management
• Assist in monitoring HR metrics related to workforce trends, employee relations activity, and retention initiatives
• Support HR leadership in gathering and organizing information needed for HR initiatives, compliance reviews, and internal reporting
• Conduct exit interviews with departing employees and maintain documentation of feedback
• Assist in compiling and summarizing exit interview findings and workforce feedback trends
• Support the administration of employee feedback initiatives such as stay interviews or other employee engagement efforts
• Assist in the development, review, updating, and communication of HR policies, procedures, and employee communications
• Draft employee communications related to HR initiatives, policy updates, and organizational announcements
• Serve as a resource for questions from management and employees concerning HR policies, procedures, and regulations
• Support the communication and implementation of HR programs and initiatives across the organization
• Assist with special HR projects and initiatives as assigned

Qualifications

Education

• Bachelor’s degree in Human Resources, Business Administration, or related field

Experience

• 3-5 years of progressively responsible human resources experience with strong exposure to employee relations, HR compliance and HR program administration

Knowledge, Skills, and Abilities

• Working knowledge of employment laws and HR best practices
• Strong written and verbal communication skills
• Ability to handle sensitive and confidential information with professionalism and discretion
• Strong organizational and documentation skills
• Ability to analyze information and identify trends or themes in employee feedback and HR data
• Ability to manage multiple priorities and work independently in a fast-paced environment
• Proficiency with Microsoft Office and HR information systems

 Physical

• Occasionally required to lift up to 25 pounds.
• Regularly required to talk or hear.
• Frequently required to walk, sit, and reach with hands and arms.
• Subject to repetitive use of hands/arms.
• Occasionally required to stand, stoop, kneel, crouch, bend, use hands and fingers to handle and feel.
• Vision requirements include close vision, distance vision, and ability to adjust focus.
• Will need to be able to perform sedentary work.

 Mental

• Must have the ability to direct others and communicate effectively with other management/ supervision.
• Talking and reading & writing comprehension is necessary for giving and receiving directions to perform work and/or safety policy.
• Ability to use math/complete calculations.
• Must be able to concentrate amid distractions and remember details.
• Ability to use computer, keyboard, telephone and other office devices.

AGENCY STATEMENT

Cajun does not accept unsolicited resumes from third-party recruiting firms for this position or any position. Cajun we will not be responsible for any fees associated with unsolicited resumes, including those submitted through our website, directly to employees, or to any member of our Recruiting, HR, or Operations teams.

Cajun maintains an approved vendor program and only works with recruiting firms that have a formal written agreement in place. Agencies interested in becoming an approved vendor may contact the Recruiting Manager for consideration.